International Delivery Available
Free UK Delivery On Orders Over £500
All Your American Favourites
Exclusive American Products

It is our Company Policy to charge VAT on all invoices until your details have been verified by HMRC, and you can provide a valid Proof of Export for each invoice raised.

Please provide the following detail requirements:

  • Letter of Introduction (see template) – please complete
  • Contact information, please include in your Company Letterhead or in the Letter of Introduction:
    • Telephone Number of a permanent office location
    • E-mail Address
    • Website Address
    • Copy of the most recent VAT Certificate (if within the EU)
    • Certificate of Incorporation (Limited Companies only)


Proof of Export requirements, valid documents for Proof of Export include the following:

  • Authenticated air/sea waybill
  • Bill of lading
  • Certificate of Shipment
  • International Consignment Note (CMR) completed by the consignor, freight forwarder and consignee

The Proof of Export document must include the following information:

  • The name and address of the consignor (Innovative Bites) 
  • The name and address of the consignee, this should always be a non-UK address
  • Description of goods including number of pallets
  • Delivery destination
  • Mode of Transport of removal from the UK, such as:
  • Name of vessel and ports, or
  • Registration numbers of vehicles, or
  • Flight number and airport codes


VAT will be charged on your first order and once we are satisfied with the above requirements any VAT Charged will be refunded to you by us.  The documentation requested is required within 6 weeks of delivery. 

Please note that a Proof of Export must still be provided for each invoice and the VAT free flag may be removed from your account if you are unable to provide Proof of Export.  You will then become liable to cover any VAT payable on those invoices that Proof of Export is not provided for.

We look forward to receiving the required documents.  In the meantime, should you need any further information, please do not hesitate to contact us.